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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings
1772 Reviews
Customer Satisfaction: 92.4%
Customer: David Williams - 2020-01-19
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Would recommend your services
(More details)
Customer: Dean Andrew - 2020-01-15
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
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X
Customer Comments
(More details)
Customer: Lucy Edwards - 2020-01-15
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
X
Customer Comments
The hard top leaks
HardtopsUK Comment
Thank you for taking the time to complete our feedback page. Please can you advise when the hard top is leaking from? Do you have any photos? We have suffered from some extreme weather within the last week so this won’t have helped.
(More details)
Customer: Kevin Garcia- Perez - 2020-01-15
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Instruction pictures poor but google supplied a clear fitting procedure
(More details)
Customer: Phillip Holmes - 2020-01-13
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
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X
Customer Comments
Easy to fit looks great made a big difference to the look of the tailgate. A bit disappointed with postage cost and charging vat on postage apart from that very satisfied
(More details)
Customer: Colin Stevenson - 2020-01-11
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
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X
Customer Comments
(More details)
Customer: Adam Matheson - 2020-01-09
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
Overall Service
X
Customer Comments
Pallet used to transport canopy completely unsuitable and was broken on arrival. The couriers arrived with no prior warning and driver was unable to help unloading. Canopy was not secured in van. I was not at home when the canopy arrived so was unable to check before signing. The canopy is marked in 4 places where the pallet was broken, which I only noticed when it was on the vehicle. Will not be recommending to others. Would suggest a use of different courier in future
HardtopsUK Comment
Thank you for completing our feedback page. I will forward your e-mail to our courier to question the failings regarding your delivery, please accept our apologises on they behalf. The third party courier we use will only contact customers prior the delivery if this was requested at point of ordering the canopy. Having checked your notes this doesn’t appear to have been requested?
(More details)
Customer: Ian Purvis - 2020-01-09
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
X
Customer Comments
(More details)
Customer: Kevin P - 2020-01-09
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
1st class service form Hardtops uk easy to deal with, no issues, the tailgate lift is a must and makes things a lot easier, when fitting ensure that you get a longer bolt to fit when you fit the strut as the original bolt was not long enough on mine, overall very happy and would highly recommend Hardtops UK
(More details)
Customer: Philip Hawkes - 2020-01-09
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Excellent service lots of communication
(More details)

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