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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings
1772 Reviews
Customer Satisfaction: 92.4%
Customer: Carl Howard - 2020-02-26
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Very happy with the mats. They fit pretty well and will definitely do the job. Quick delivery and was kept informed throughout.
(More details)
Customer: Mark Phillips - 2020-02-22
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
X
Customer Comments
Every thing was great, but the rear window seal to the truck isn’t great hence I had to put another seal to keep the water out.
(More details)
Customer: Gary Edwards - 2020-02-20
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
(More details)
Customer: Gareth Richardson - 2020-02-18
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
X
Customer Comments
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Customer: Thomas Johns - 2020-02-18
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
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Customer: Alan Hayles - 2020-02-13
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Would recommend.
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Customer: Matt Baskerville - 2020-02-13
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
Awesome and friendly customer service, nothing was too much trouble. Highly recommend
(More details)
Customer: Paul Dodson - 2020-02-12
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
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Customer: Libby Lindsay - 2020-02-10
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Great telephone customer service but delivery dreadful with no communication, 79 year old driver using satnav from 15 years ago and then arrived to say we need forklift! But missing from bolts to hold in place and fitting instructions were dreadful. Really disappointing as just went downhill rapidly after placing order. Would definitely not recommend as a result.
HardtopsUK Comment
I am sorry you are not satisfied with our service, I spoke to our sales manager to confirms speaking to you regarding the missing fixing (which has been posted out to you) but nothing was discussed regarding the delivery? We use a company that is part of the Pallet Track delivery system to delivery our canopies, who should always have a tail lift to be able to unload themselves, obviously this wasn’t the case? Please can you advise what issues you had with the fitting instructions as these are a detailed 4 page document?
(More details)
Customer: Ian Mitchell - 2020-02-10
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Fantastic Service, top makes the truck look like a completely different vehicle. We had it delivered and it arrived exceeding the delivery estimate and the garage we used to fit, said it was really easy to fit. I would highly recommend Hardtops UK
(More details)

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