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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings
1778 Reviews
Customer Satisfaction: 92.4%
Customer: Keiran Devlin - 2020-04-13
5. ExcellentExel.
4. GoodGood
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0. Not ApplicableN/A
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Customer Comments
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Customer: Atlas Autos - 2020-04-13
5. ExcellentExel.
4. GoodGood
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Customer Comments
Arrived on time and a great product. Thanks Josh
(More details)
Customer: Tim Hurley - 2020-03-27
5. ExcellentExel.
4. GoodGood
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Customer Comments
Great product and great service. Many thanks
(More details)
Customer: Martin Bennett - 2020-03-25
5. ExcellentExel.
4. GoodGood
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Customer Comments
Collected items, staff very helpful. Top easy to fit and very happy with quality, tailgate assist is excellent.
(More details)
Customer: Darrin Muller - 2020-03-20
5. ExcellentExel.
4. GoodGood
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Customer: Tony Johnson - 2020-03-19
5. ExcellentExel.
4. GoodGood
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Customer Comments
Instruction are nigh on useless making a simple installation job very difficult. It would not take much effort to label the parts with numbers and do so on the instructions and maybe post a video of install
HardtopsUK Comment
Thank you for the feedback, we do have installation videos available. Do you contact our aftersales team to request this?
(More details)
Customer: Stephen Small - 2020-03-16
5. ExcellentExel.
4. GoodGood
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Customer: Lee Zammit - 2020-03-15
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
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Customer Comments
Very helpful in finding which lock i needed, unfortunately when the handle for my hardtop arrived it had no keys with it so couldn't fit it at the weekend as planned so had to wait until the following week but the keys were sent out very fast. Overall happy and would use again.
(More details)
Customer: Rob Howe - 2020-03-14
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
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Customer Comments
Generally Went well the installation took slightly longer than was originally timed for but was successful*, the colour is slightly off but not so much as you really notice. My Complaints are really about the electrical side of fitting. Central Locking : I had the fitting kit fitted to my hard top, the feed was taken from the drivers door, which in Fords is a totally different circuit to the rest of the car, so one click opens the drivers door and the hard top, the next click opens the rest of the car ( which includes the Tailgate ) not really optimal there. Internal Light : The Wildtrack has a feed for the internal light system to light it up when you unlock the tailgate/press a button, this has been totally disconnected and the rear light connected directly to a 12 volt feed. so it does not light up when you open the tail gate nor open the hard top and the light always has to be manually turn on/off. Instructions: I was not given the instructions for the Hardtop so I can't remedy these myself. With the exceptions of these installation flaws it was installed ok (it's slightly crooked), do I think it was worth the £200 it cost me... simple answer NO, I paid a premium for installation and I don't think it was a premium service.
HardtopsUK Comment
Regarding the central locking, the feed isn’t taken from the drivers door but it is taken from the main feed that unlocks on the first click of your remote. We found customers preferred this as it gave access to the canopy with just one press of the button and not all Rangers have central locking to the tailgate. The interior light is battery powered to allow it to be completely independent and not require the vehicles supply, being a modern LED light, they use very little power. Also not all Rangers have the feed from the Wildtrak Sports bar. A lot of Pick-up beds are crooked from the vehicle which means we have to fit around this to ensure the canopy doesn’t foul the back of the cabin whilst still looking correct on the bed. Without seeing the vehicle I cannot comment any further. I am sorry you feel disappointed with the fitting cost, not all of this was for the fitting as you have the removal cost for your WildTrak sports bar.
(More details)
Customer: Roy Bishop - 2020-03-11
5. ExcellentExel.
4. GoodGood
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2. AcceptableAccept.
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Customer Comments
First time using boot lid it took a chip out of the paint work at the side of the new hard top I have had to realign it my self having paid for fitting when rang up they said o could take it back and get it realigned but I didn't see driving 340 miles round trip for something I can get done down the road at the local garage for £10.00. Not impressed as I have paid yous a lot of money and you knew I was travelling a fair way to way to use you guys
HardtopsUK Comment
Sorry for the delayed reply, I have been out the office. Thank you for completely our feedback form. Having spoken to Mike, the canopy had moved following us fitted it which resulted in the tailgate of the vehicle hitting the paintwork of the canopy. We apologise this has happened but movement can occur when the canopy settles down onto its rubber seals, I am pleased you managed to have this corrected locally
(More details)

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