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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings
1769 Reviews
Customer Satisfaction: 92.4%
Customer: Alan Hawkins - 2024-04-03
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
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Customer Comments
very impressed with the dog cage very strong and sturdy
(More details)
Customer: Tania Coxon - 2024-04-02
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
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X
Customer Comments
The quality of the cab is fantastic, can't fault it. Exactly what I wanted, my only issue is I had the cab delivered and therefore not fitted. The cab itself was easy to fit however the wiring is too complicated to do on my own without any expertise. I will be needing someone else to finish the fitting (wiring).
HardtopsUK Comment
Thank you for the feedback, if you need any additional instructions for the central locking I have attached them for you/your fitter.
(More details)
Customer: Andrew Wright - 2024-03-29
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
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X
Customer Comments
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Customer: Will Bowen - 2024-03-28
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
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X
Customer Comments
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Customer: Greg Allison - 2024-03-26
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
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X
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Customer Comments
Outstanding service and advice from Hardtops U.K. Keep up the great work.
(More details)
Customer: Darren Carter - 2024-03-25
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
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X
Customer Comments
Had to rebuild handle mechanism as assembled incorrectly. Not an issue as had to remove certain parts to fit to door anyway.
(More details)
Customer: Jamie Acreman - 2024-03-24
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
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Customer: Steve Mobley - 2024-03-18
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
Customer Comments
We paid for the top including fitting well in advance. 2 days before arrival we were asked if anything was already on the pickup. I told HT there were 2 runners which needed unbolting. I was told there would be an extra charge for this. Not happy about this as I feel this should have been asked at the outset. The fitting took place at the agreed time, but the top was not fitted correctly. Our driver ended up refitting the top himself.
HardtopsUK Comment
We apologise the sales team didn’t confirm what was originally fitted to your vehicle, the pre-appointment call is designed to pick up on any point missed also giving you opportunity/time to remove the items beforehand if you wish. Regarding your driver refitting the canopy, did they raise this with anyone here at HardtopsUK?
(More details)
Customer: Ben Thurlow - 2024-03-18
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Canopy very awkward to fit. Took 2 mechanics all day without instructions. Please with overall canopy though
HardtopsUK Comment
Pleased you are happy with the product they are great canopies, did they have problem with the canopy or J-Brace fitting? Both should have instructions.
(More details)
Customer: Jon Drew - 2024-03-16
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
A fabulous experience throughout- the Hardtop’s team at every stage of the process were informative, knowledgeable and never ‘overbearing’. Always looking o help with finding solutions and the best outcome and excellent communication throughout. I would 100% recommend to friends family and colleagues- keep up the great work!!
(More details)

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