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Testimonials

Hardtops testimonials - HardtopsUk
Our Customers Ratings
1755 Reviews
Customer Satisfaction: 92.4%
Customer: Massimiliano Boninsegni - 2017-03-21
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
X
Overall Service
X
Customer Comments
(More details)
Customer: Costas T - 2017-03-20
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Though the canopy was delivered in order to be shipped out of UK the delivery person asked me to open and check it, something i could not do as it was too heavy, bulky and i would have probably damaged it myself if i did try to open it.
(More details)
Customer: Frank Cox - 2017-03-19
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
(More details)
Customer: Chris Smith - 2017-03-16
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
(More details)
Customer: Craig P - 2017-03-13
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
X
Overall Service
X
Customer Comments
Rear opener dose not close correct and the side passenger slide window dose not function correctly. However the company hardtopsuk were brilliant took my truck a speedy service to get fitted (90mins) and that was it done, totally changed the look from a pickup so was very happy. I've had it nearly 2 weeks and I've seen the problems occur . This is not hardtopsuk fault as it's only once you use it do you find faults I believe if I get in contact with the company they will gladly assist in getting the problems sorted fast. Due to my time I've just not had chance to call yet and should it be resolved quick and speedy overall service would have to move to excellentt
HardtopsUK Comment
We are happy to help, when you have time please contact our office to book in having these adjustments made.
(More details)
Customer: Rob Acklam - 2017-03-13
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
A little disappointed regarding the delivery this time as it went to the wrong address but mistakes do happen apart from that 100%
HardtopsUK Comment
Apologises about the delivery, this was down to an admin error.
(More details)
Customer: David Brown - 2017-03-10
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
Fitting Service
Overall Service
X
Customer Comments
Very helpful team
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Customer: Mr Martin - 2017-03-05
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Good canopy fits easily although leaks along front edge behind truck body in very heavy rain . It does state on canopy 100%weatherproof not waterproof.
(More details)
Customer: John Cooper - 2017-03-02
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
I find the delivery charge of £100 a lot. We purchased one of these from another company in May and the delivery charge was £20
HardtopsUK Comment
Pleased you are happy with the product. Regarding the delivery cost we ensure the canopy prices are the lowest possible, thus giving you the true cost of delivery. As our pallets are classed as double sized due to the unusual shape this takes the cost from £50 per standard pallet x 2.
(More details)
Customer: Katie Edwards - 2017-03-02
5. ExcellentExel.
4. GoodGood
3. SatisfactorySatisf.
2. AcceptableAccept.
1. UnsatisfactoryUnsat.
0. Not ApplicableN/A
Product Quality
X
Delivery Service
X
Fitting Service
Overall Service
X
Customer Comments
Great service from Mike, excellent product knowledge, items delivered next day. 10/10
(More details)

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